Processing Time

• Orders are usually processed within 1 to 2 business days.
• During launches, sales, or holidays, processing may take longer.

Tracking

• Tracking is provided for all orders.
• It may take up to 48 hours to update after handover to the carrier.

Where orders ship from

• Our brand is based in the Netherlands.
• Orders are dispatched through our trusted fulfillment partners.
• Depending on your destination, your parcel may ship from a partner facility in China to deliver faster and keep duties covered.

Customs, Duties & Taxes

• All customs, duties, and import taxes are fully covered by us.
• There are no hidden charges. The price you see at checkout is final.

Contact

Questions about your delivery? Email info@zailarah.com or use our contact page.